This Privacy Policy explains how Diversified Coaching LLC, doing business as Calm Compass Travel and CCT Trips, collects, uses, protects, and shares personal information when you use our websites (CalmCompassTravel.com and CCTTrips.com), Travefy-hosted pages, inquiry forms, trip registration forms, or any services we provide.
By using our websites or submitting information to us, you agree to this Privacy Policy.
Who We Are
Diversified Coaching LLC
Doing business as Calm Compass Travel and CCT Trips
Privacy Officer: Toni Cessna
Email: toni@ccttrips.com
Phone: 419-379-7020
Mailing Address:
CCT Trips
c/o Toni Cessna
715 Berkshire Drive
Fostoria, OH 44830
Personal Data We Collect
We collect only the information needed to provide travel planning and group travel services. This may include:
Name
Email address
Phone number
Mailing address
Travel preferences
Passenger details
Emergency contact information
Text message opt-in status
Information submitted through Travefy forms
Insurance acceptance or decline forms
Trip registration details
Payment Information
We collect credit card information only through secure Travefy credit card authorization forms. When a form is submitted, Travefy securely captures the full card number and only the last four digits are stored afterward. Calm Compass Travel, CCT Trips, and Diversified Coaching LLC do not store, save, or retain full credit card numbers on our servers or devices.
We use the submitted authorization strictly to process payments through authorized travel suppliers, which may include Diamond Tours, TTC brands (such as Trafalgar and Insight), cruise lines, Globus, ALGV, activity providers, and other travel partners. InteleTravel, our host agency, is included in the definition of a supplier for payment processing.
We do not process vacation package payments through our own merchant account.
For CCT Trips bus trips, we may accept checks or money orders payable to CCT Trips.
For Hop In With Toni trips, we may accept cash, Square, CashApp, or Venmo. We do not store financial information from these methods.
Automatically Collected Data
When you visit our websites or Travefy pages, certain data may be collected automatically, including IP address, device information, browser type, pages viewed, links clicked, time spent on site, and general location based on IP address.
How We Use Your Information
We may use your information to:
Respond to inquiries
Provide travel planning and group travel services
Register you for trips
Process payments through approved suppliers
Send travel confirmations and documents
Communicate regarding bookings
Send text messages when you have opted in
Improve our website and services
Prevent fraud or unauthorized access
Text Messaging Communications
We send text messages only to users who have opted in. Messages may include trip reminders, travel updates, schedule changes, confirmations, payment reminders, promotional offers, and marketing messages. You may opt out anytime by replying STOP. Message and data rates may apply. Additional SMS Terms and Conditions are included later in this document.
Legal Basis for Processing
For users located in the EU or UK, we may process personal data based on consent, performance of a contract, legal obligations, or legitimate business interests.
Who We Share Data With
We share personal data only as required to provide requested services. This may include:
Travel suppliers such as Diamond Tours, TTC brands, cruise lines, Globus, ALGV, and activity operators
InteleTravel for payment processing through supplier systems
Travefy for form and itinerary hosting
Email and communication service providers
Square, CashApp, or Venmo for Hop In With Toni payments
We do not sell or share your personal information with unrelated third parties for marketing.
Data Retention
We retain personal data only as long as necessary to provide services, maintain booking and financial records, or comply with legal and tax obligations. Travel booking information may be retained for up to seven years.
Data Protection
We use reasonable safeguards to protect your information, including secure Travefy forms, encryption provided by suppliers, secure communication tools, and limited access. We do not store full credit card numbers.
International Data Transfers
Your data may be transferred internationally because Travefy and travel suppliers operate worldwide. We use appropriate safeguards when necessary.
Your Rights
You may request access, correction, deletion, restriction of processing, or withdrawal of consent at any time by contacting our Privacy Officer. You may also opt out of marketing communications.
Children
We do not knowingly collect information from children under 16. If we become aware that data was collected from a child under 16, we will delete it promptly.
Cookies and Tracking
Our websites and Travefy may use cookies to improve performance, remember preferences, analyze traffic, and support security. You may disable cookies in your browser, but this may affect site functionality. We do not respond to Do Not Track signals.
Changes to This Policy
We may update this Privacy Policy periodically. The effective date will change when updates are made. Continued use of our services after changes are posted indicates acceptance.
Contact Information
For questions or concerns regarding this Privacy Policy, contact:
Toni Cessna
toni@ccttrips.com
419-379-7025
SMS TERMS AND CONDITIONS
Effective Date: [Insert Date]
Program Description
Calm Compass Travel and CCT Trips may send text messages including trip reminders, booking alerts, schedule updates, confirmations, payment reminders, promotional offers, and marketing messages. Message frequency varies based on travel activity and user preferences.
Opt-In Requirements
You may opt in to receive text messages by submitting a Travefy form, website form, event sign-up, written consent, or other approved opt-in method. You confirm that the mobile number you provide belongs to you or that you are authorized to use it.
How to Opt Out
You may opt out at any time by replying STOP. After opting out, you will receive a confirmation message and will not receive additional messages unless you opt in again.
Help
For help, reply HELP or contact us at:
Email: toni@ccttrips.com
Phone: 419-379-7025
Costs
Message and data rates may apply. You are responsible for any fees charged by your mobile carrier.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed by all carriers.
Privacy
Your phone number and SMS opt-in information are protected according to our Privacy Policy. We do not sell or share your phone number for third-party marketing.
Age Requirement
By opting in, you confirm that you are 18 years or older.
Changes to SMS Terms
We may update these SMS Terms from time to time. The updated effective date will reflect changes. Continued participation after changes are posted constitutes acceptance.
Contact Information
Calm Compass Travel / CCT Trips
c/o Toni Cessna
715 Berkshire Drive
Fostoria, OH 44830
toni@ccttrips.com
419-379-7025